Terms of service.

Terms of Service

Last updated: 24.08.2025

1. General Information

These Terms of Service govern your use of the website and services provided by:

Culux Concepts GmbH
Zeisselstr. 17
60318 Frankfurt, Germany
Email: info@layered-tranformation.com
Contact Person: Darren Keith Cahill

2. Acceptance of Terms

By accessing this website and/or booking our services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website or services.

3. Description of Services

We provide:

  • Individual transformation sessions (online and in-person)

  • Group development sessions (online and in-person)

  • Retreats and workshops

  • Educational content and resources

  • Newsletter and communications

Our services focus on somatic practices, energetic work, and personal development through holistic approaches.

4. Age and Capacity

  • You must be at least 18 years old to book our services

  • You must have the legal capacity to enter into agreements

  • If you are booking for someone else, you confirm you have their authority to do so

5. Booking and Scheduling

Initial Contact

  • All bookings require initial contact through our website or email

  • We reserve the right to decline service to anyone for any reason

  • A consultation may be required before accepting bookings

Session Scheduling

  • Sessions are scheduled by mutual agreement

  • You are responsible for attending at the agreed time

  • Time zones are confirmed at booking for online sessions

Changes and Rescheduling

  • Changes must be requested at least 48 hours in advance

  • We will accommodate reasonable rescheduling requests where possible

  • Repeated last-minute changes may result in service termination

6. Cancellation Policy

Client Cancellations

  • 48+ hours notice: Full refund or rescheduling available

  • 24-48 hours notice: 50% fee applies

  • Less than 24 hours notice: Full session fee applies

  • No-shows: Full session fee applies

Provider Cancellations

  • We will provide as much notice as possible

  • Full refund or rescheduling will be offered

  • We are not liable for any consequential damages

7. Payment Terms

  • Payment terms will be agreed upon during booking

  • Payments are processed through secure third-party providers

  • All prices include applicable German VAT where required

  • Refunds are processed according to our cancellation policy

8. Code of Conduct

Client Responsibilities

  • Arrive on time and prepared for sessions

  • Maintain respectful communication

  • Disclose any relevant health information

  • Follow safety guidelines provided

  • Respect professional boundaries

Prohibited Conduct

  • Inappropriate sexual behavior or communications

  • Aggressive, threatening, or abusive behavior

  • Attending sessions under the influence of substances

  • Recording sessions without explicit permission

Consequences

Violation of our code of conduct will result in immediate termination of services without refund.

9. Health and Safety

  • You participate in all sessions at your own risk

  • You must disclose any relevant health conditions or limitations

  • We are not medical professionals and do not provide medical treatment

  • You are responsible for your own safety during sessions

  • Emergency contact information may be requested

10. Confidentiality

  • We maintain confidentiality of all personal information shared

  • Session content remains confidential within legal limits

  • Mandatory reporting requirements will be followed if applicable

  • You consent to basic record-keeping for service continuity

11. Intellectual Property

Our Content

  • All website content, materials, and methodologies remain our property

  • You may not reproduce, distribute, or commercialize our content

  • Personal use of provided materials is permitted for your own development journey

Your Content

  • You retain rights to any personal information you share

  • You grant us permission to use anonymized testimonials or feedback

  • We will always request explicit permission before using specific quotes or stories

12. Website Usage

Acceptable Use

  • Use the website only for legitimate inquiries and bookings

  • Do not attempt to interfere with website functionality

  • Respect other users' privacy and experience

Prohibited Activities

  • Hacking, spamming, or malicious software use

  • Posting inappropriate content in any forms

  • Attempting to access restricted areas

  • Commercial use without permission

13. Limitation of Liability

To the fullest extent permitted by German law:

  • We are not liable for any indirect, consequential, or punitive damages

  • Our liability is limited to the amount paid for services

  • You assume full responsibility for your participation in our services

  • We are not responsible for results or outcomes

14. Data Protection

Your personal data is processed according to our Privacy Policy and GDPR requirements. By using our services, you consent to data processing as described in our Privacy Policy.

15. Consumer Rights (German Law)

If you are a consumer under German law, you have statutory rights that cannot be excluded, including:

  • Right of withdrawal for distance contracts (where applicable)

  • Rights under warranty laws

  • Rights to pursue claims through German courts

These terms do not limit your statutory consumer rights.

16. Dispute Resolution

Preferred Resolution

We encourage direct communication to resolve any issues. Please contact us at info@layered-tranformation.com with any concerns.

Legal Jurisdiction

These terms are governed by German law. Any disputes will be subject to the jurisdiction of German courts.

EU Online Dispute Resolution

EU consumers can access the online dispute resolution platform at: https://ec.europa.eu/consumers/odr/

17. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of modified terms.

18. Severability

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect.

19. Contact Information

For questions about these terms or our services:

Email: info@layered-tranformation.com
Address: Culux Concepts GmbH, Zeisselstr. 17, 60318 Frankfurt, Germany

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.